Terms of Service

1. Acceptance of Terms

By registering for an account, accessing, or using FEEDTAN DIGITAL services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Service

FEEDTAN DIGITAL is a community microfinance management platform that provides:

• Membership management and registration
• Loan application and management services
• Savings account services
• Investment opportunities
• Social welfare services
• Financial reporting and statements

3. User Accounts

3.1 Account Registration

To use our services, you must:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate
• Be at least 18 years old or have parental consent
• Maintain the security of your account credentials

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using a strong, unique password

4. Membership Requirements

To become a member of FeedTan Community Microfinance Group, you must:

• Complete the membership application process
• Provide all required documentation
• Meet eligibility criteria as determined by the organization
• Pay required membership fees and contributions
• Comply with all membership obligations

5. Financial Services

5.1 Loans

Loan services are subject to:

• Credit assessment and approval processes
• Terms and conditions specific to each loan product
• Interest rates and fees as disclosed
• Repayment schedules and obligations

5.2 Savings

Savings accounts are subject to:

• Minimum balance requirements
• Interest rates as disclosed
• Withdrawal terms and conditions
• Account maintenance fees (if applicable)

6. User Conduct

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to the system
• Interfere with or disrupt the service
• Impersonate any person or entity
• Provide false or misleading information

7. Fees and Charges

You agree to pay all fees and charges associated with:

• Membership fees and contributions
• Loan interest and processing fees
• Transaction fees (where applicable)
• Account maintenance fees (where applicable)
• Any other charges as disclosed

All fees are non-refundable unless otherwise stated.

8. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal information and financial data in accordance with applicable data protection laws.

9. Intellectual Property

All content, features, and functionality of FEEDTAN DIGITAL, including but not limited to text, graphics, logos, and software, are owned by FeedTan Community Microfinance Group and are protected by copyright, trademark, and other intellectual property laws.

10. Limitation of Liability

To the maximum extent permitted by law:

• FEEDTAN DIGITAL is provided "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for services
• We are not responsible for third-party services or content

11. Termination

We reserve the right to:

• Suspend or terminate your account for violations of these terms
• Refuse service to anyone at any time
• Modify or discontinue services with notice

You may terminate your account at any time by contacting us.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the platform. Continued use of the service after changes constitutes acceptance of the new terms.

13. Governing Law

These Terms of Service are governed by the laws of Tanzania. Any disputes shall be resolved in the courts of Tanzania.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

• Email: info@feedtan.co.tz
• Address: P.O.Box 7744, Ushirika Sokoine Road, Moshi, Kilimanjaro, Tanzania